FAQs: Working with Stef Social

  • Whether you're seeking comprehensive social media management, targeted content creation, or a mix of strategic services, Stef Social packages are customizable to fit your needs.

    Our 3 standard packages include:

    • Basic (12 posts per month with 2-3 Stories per post)

    • Professional (16 posts per month with 2-3 Stories per post)

    • Enterprise (20+ posts per month with 2-3 Stories per post)

    Add-On Services:

    • Community & Sales Management can be added to any package for hourly retainers.

    • Spanish Translation can be added to any package for and additional fee.

    Visit our Packages Page for more information or contact us to discuss with a team member.

  • For inquiries, drop us an email at StefSocialMediaM@gmail.com

    Alternatively, feel free to give us a call at 929.307.5801 to speak directly with Stefania.

  • We offer a streamlined, highly communicative process to ensure best results and comfort with our clients.

    All clients receive:

    • Initial Welcome Call

    • Social Media Audit

    • Monthly Content Strategy Checkpoints

    • Monthly Content Review Checkpoints (Edit Requests)

    • Monthly Data & Analytics Reports

    Additionally, our team is available to answer questions in between checkpoints as needed.

  • We specialize in Instagram social media marketing. However, we also offer content production services for TikTok and Facebook and community management and sales support for TikTok, Facebook, and YouTube. Ask us about how to customize your package to include additional platforms.

  • Social media is a long-term strategy. Anyone who guarantees you instant results is a walking red flag. Most clients can expect to see results in 2-3 months of consistent work, so this policy sets everyone up for success.

    After the initial 3-month period, clients can choose to continue on in 3 month, 6 month, or annual packages.

  • For all clients starting on the 3-month startup period, 50% of payment is due at the start of the contract, with the remaining 50% due upon completion of the 3 month period.

    After the initial startup period, clients may pay in full or on a monthly basis for services, as outlined in their contracts.

    If you wish to discontinue services, you must provide notice in writing one month in advance of package renewal.

    We do not entertain refunds for any reason once services have been rendered.

  • While many of our clients’ work is under an NDA, we do have a sample of posts, captions, and results you can view by CLICKING HERE.

    If you have any specific questions, please contact us.

FAQs

FAQs

SOCIAL MEDIA 101

1. What is the best social media platform for spas, lifestyle, and food brands?

Instagram still reigns supreme as the go-to social media platform for businesses in the beauty, lifestyle, and food industries. It remains consistent for customer demographics in the Millennial and Gen-X range, acting as a “home base” for customers to confirm information, locations, and compare options in the marketplace. In second place, TikTok has made its mark, particularly as a brand awareness and growth tool. This is an excellent platform for those attracting users in the Gen-Z and Millennial demographics.

2. Which social media platform should I use to promote my business?

At Stef Social, we suggest clients focus on Instagram as their primary platform and supplement their social media traffic with one of the following:

  • TikTok

  • YouTube

  • Facebook

  • Threads

3. What type of content should I share on social media?

In 2024, short-form video and carousel posts of static images are the best content for beauty and lifestyle businesses to post on social media. Attention-grabbing video helps to expand your brand’s following, while thoughtful and educational carousel posts can help develop trust amongst your community. At Stef Social, our team’s strategic combination of these content types will send customers your way time and time again.

4. How can I increase my social media followers for my beauty and lifestyle brand?

While there’s no one-size-fits-all solution to growing your following on social media, beauty and lifestyle brands succeed with a combination of easily digestible, high-quality photo and video content, and customized community-building strategies for the particular customers they are seeking to attract. Expanding your social media following requires careful planning, effective strategy, posting relevant content, and reaching the right audience - all tasks we are excited to support you with at Stef Social.